Add an M3U playlist
Open Sources, choose M3U Playlist, enter a profile name and playlist URL, then select Save & Open. You can also choose a local M3U file.
M3Ultra TV IPTV Support
Get help adding an M3U/M3U8 playlist or Xtream-compatible source, choosing a Stream Mode and troubleshooting IPTV streams on Google TV, Android TV, Android tablets or phones.
Connect an Xtream-compatible service
Choose Xtream Login and enter the server URL, username and password supplied by a service you are authorized to use.
A channel will not play
Try Retry, test another channel, confirm the same source works on your network, and check whether the device supports that stream's codec.
Playback pauses or buffers
Open Stream Mode and use Stable when Lifetime is unlocked, prefer wired Ethernet or strong Wi-Fi, and confirm your connection can sustain the stream bitrate.
Restore a Google Play upgrade
Use Restore purchases while signed in to the same Google Account that completed the original purchase.
Delete app data
Remove saved sources inside M3Ultra TV, or use Android Settings → Apps → M3Ultra TV → Storage → Clear data. Uninstalling also removes local app data.
Before contacting support
A few details help us solve it faster.
Tell us whether you use Google TV, Android TV, an Android tablet or an Android phone, plus the device model, Android version, M3Ultra TV version, source type and exact error shown. Never send your password.
Check another channel
This helps separate a single unavailable stream from a wider source or network problem.
Restart the app
Close M3Ultra TV fully, reopen it and load the saved source again.
Record the error
A photo of the error screen is useful, but hide URLs, usernames and other private details.
Direct support
[email protected]
Email KmanTec
We will respond as soon as reasonably possible.